How to pay an invoice
Whether you have received an invoice from a supplier or are wondering how your clients pay yours, this guide explains payment terms, methods, late fees, and what to do when an invoice is disputed.
Reading a Danish invoice
A Danish invoice (faktura) will always show:
- Invoice date (fakturadato): The date the invoice was issued.
- Due date (forfaldsdato / betalingsfrist): The date by which payment must reach the seller. This is typically 14 or 30 days after the invoice date.
- Invoice number (fakturanummer): A unique reference for your records.
- Total amount (total inkl. moms): The amount you must pay, including VAT if applicable.
- Bank details (kontonummer): The Danish reg. no. + account no. (or IBAN/SWIFT for international transfers) to send the payment to.
How to pay: bank transfer
Most Danish B2B invoices are paid by bank transfer. In your online banking, set up a new payment and enter the seller's registration number (reg.nr.) and account number (kontonummer) — both are typically printed on the invoice. Use the invoice number as the payment reference so the seller can match the payment.
For international transfers, use the seller's IBAN and BIC/SWIFT code instead. Transfers between Danish banks typically clear on the same day or the next business day.
Paying by card via an invoice link
PennaPay invoices can include a payment link. If the seller has enabled online card payment, you will receive a link in the invoice email — click it, enter your card details, and payment is confirmed immediately. You receive a receipt by email and the invoice is marked as paid.
Payment terms
Common Danish payment terms:
- Netto 14 dage: Full payment due within 14 days of the invoice date.
- Netto 30 dage: Full payment due within 30 days.
- Forudbetaling / Aconto: An upfront deposit required before work begins.
- Løbende måned + 14 dage: Due 14 days after the end of the month in which the invoice was issued.
If the invoice does not state a due date, the default under Danish law is 30 days.
What happens if you pay late?
If you miss the due date, the seller can charge statutory late-payment interest (renter ved for sen betaling). The Danish late-payment interest rate is set semi-annually by the Danish National Bank and has typically been in the 8–10% annual range. The seller may also add a reminder fee (rykkergebyr) of up to DKK 100 per reminder, starting with the first reminder sent at least 10 days after the due date.
Disputing an incorrect invoice
If you believe an invoice contains an error — wrong amount, wrong service, work not delivered — contact the seller in writing as soon as possible, and certainly before the due date. State which items you dispute and why. Do not simply withhold payment without notifying the seller, as this can lead to late-payment interest on the undisputed portion.
If the dispute cannot be resolved, Danish small claims can be handled through the courts or via the relevant industry complaints board (klagenævn).
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