Effective date: [INSERT DATE] — Version 1.0
By creating an account on PennaSystems, you agree to these Terms of Service and our Privacy Policy. If you do not agree, do not use the platform. You must be at least 18 years old to use PennaSystems.
PennaSystems provides software tools for freelancers and creative professionals, including invoicing (PennaPay), client management (PennaBook), messaging (PennaConnect), file delivery (PennaShare), and inventory management (PennaVentory). The platform is operated by [YOUR FULL LEGAL NAME] based in Denmark.
We reserve the right to modify, suspend, or discontinue any feature with 30 days' notice. Material changes that negatively affect you will be accompanied by the option to cancel and receive a pro-rata refund for prepaid annual plans.
Free tier: The free tier allows up to 5 invoices in total. No credit card is required.
Paid plans: Paid plans are billed monthly or annually via Stripe. Prices are shown in the app and on pennapay.com. All prices are exclusive of VAT unless stated otherwise.
Cancellation: You may cancel your paid plan at any time. Cancellation takes effect at the end of the current billing period. No refunds are issued for partial periods.
Price changes: We will give at least 30 days' notice before changing plan prices. Continued use after the effective date constitutes acceptance.
You retain full ownership of all data you upload or create on PennaSystems (invoices, client records, files, messages). You grant PennaSystems a limited licence to store and process your data solely to provide the service.
You are responsible for ensuring you have the right to upload and process any data about your clients, in compliance with GDPR. You must not use PennaSystems to send spam, fraudulent invoices, or illegal content.
PennaSystems is not a backup service. Files uploaded through the platform — including logos, attachments, and deliverables shared via PennaConnect conversations — are stored for the purpose of delivery and communication, not long-term archival. Download links for uploaded files are time-limited and may expire. You are responsible for maintaining your own copies of any files you upload. PennaSystems accepts no liability for loss of access to files due to link expiry, account termination, or service changes.
Payments made through PennaSystems are processed by Stripe, Inc. By accepting payments from your clients through the platform, you also agree to Stripe's Connected Account Agreement. PennaSystems is not a party to payment disputes between you and your clients.
PennaSystems is provided "as is" without warranties of any kind. We do not provide legal, accounting, or tax advice. Invoice templates and calculations are provided for convenience only — you are responsible for ensuring your invoices comply with applicable law.
To the maximum extent permitted by Danish law, PennaSystems is not liable for indirect, incidental, or consequential damages, including loss of revenue, loss of clients, or data loss. Our total liability for any claim is limited to the amount you paid us in the 3 months prior to the claim.
Note: This clause will be reviewed by legal counsel before go-live. Danish consumer protection law may limit how far liability can be excluded for B2C customers.
You may delete your account at any time from the account settings page. Upon deletion, your data is soft-deleted for 30 days (restorable on request), then permanently deleted, except where retention is required by law (see Privacy Policy §5).
We may suspend or terminate accounts that violate these terms, with or without notice depending on severity.
These terms are governed by Danish law. Any disputes shall be resolved by the courts of Denmark, with Copenhagen as the agreed venue. If you are a consumer (forbruger), mandatory consumer protection rules in your country of residence may apply.
EU consumers may also use the European Online Dispute Resolution platform: ec.europa.eu/consumers/odr.
We will notify registered users of material changes by email at least 14 days before they take effect. Continued use of the service after the effective date constitutes acceptance of the updated terms. The current version is always available at pennapay.com/terms.html.
[YOUR FULL LEGAL NAME]
[YOUR EMAIL ADDRESS]
[YOUR MAILING ADDRESS]
Denmark