Legal Changelog

Terms of Service §3.1 (English) / Vilkår for brug §9.1 (Danish): the parenthetical citation of Forbrugeraftaleloven §13 stk. 3 was removed from the no-return-costs provision following verification against the statute; §13 stk. 3 concerns the express request to begin the service before the withdrawal period expires and does not govern return costs. The substantive statement — that a consumer bears no return or restitution costs on withdrawal, as no goods are involved — is unchanged. The same correction was applied to the model withdrawal form.

Correction note (2026-07-05): the statutory citation for the five-year bookkeeping retention in §7.1 and §9 was updated from §10 to §12 of the Danish Bookkeeping Act (Act 700/2022). The obligation described is unchanged; only the section number was corrected.

Documents updated:

• Terms of Service · Vilkår for brug
• Model withdrawal form · Standardfortrydelsesformular

Two statutory consumer disclosures added to Terms of Service §3.1 (English) / Vilkår for brug §9.1 (Danish) and to the model withdrawal form: on withdrawal, the refund of the remaining balance is made to the original payment method without undue delay and at the latest 14 days after receipt of the withdrawal notice (Forbrugeraftaleloven §22 stk. 1); and the consumer bears no return or restitution costs, as the service involves no goods to return.

Documents updated:

• Terms of Service · Vilkår for brug
• Model withdrawal form · Standardfortrydelsesformular

Terms of Service updated to cover consumers alongside businesses. The previous strictly business-to-business account clause was replaced: a natural person who signs up without a business identifier is treated as a consumer (Forbrugeraftaleloven §2 stk. 2), and a new clause — Terms of Service §3.1 (English) / Vilkår for brug §9.1 (Danish) — sets out the consumer's 14-day right of withdrawal, the express request for immediate provision given at checkout, and the proportionate-payment rule on withdrawal after an express request (Forbrugeraftaleloven §25). The VAT clause now states that prices shown to consumers are inclusive of VAT (Markedsføringsloven §6). The governing-law section adds the EU Online Dispute Resolution platform (Regulation (EU) No 524/2013), a dispute-correspondence email address and Center for Klageløsning. A standard model withdrawal form (Forbrugeraftaleloven §19 / Consumer Rights Directive Annex I(B)) was published as a new page.

Documents updated:

• Terms of Service · Vilkår for brug
• Model withdrawal form · Standardfortrydelsesformular (new)

Terms of Service §9 (Termination consequences, English) updated to reflect that automated final erasure of deleted accounts is active: after the 30-day grace period the account is permanently erased — the data created on the platform is deleted and the user record is reduced to an anonymous tombstone — automatically and irreversibly. The Danish Vilkår for brug already referred to the Privacy Policy without the superseded suspension wording and was not changed. This change was made together with the Privacy Policy §7 update recorded as Version 1.2 below.

Documents updated:

• Terms of Service (English)

The operator identification in the Terms of Service was updated: PennaSystems is operated as a personally owned small business (PMV) registered under CVR 46522036, replacing the previously stated CVR 46426061. A PMV registration is tied to its owner's civil registration number and cannot be transferred; the operating business was accordingly re-established under a new owner with a new CVR number. No other provisions were changed.

Documents updated:

• Terms of Service · Vilkår for brug

Terms of Service cancellation clause (English and Danish) clarified: the general rule that no refunds are issued for partial periods on a voluntary cancellation does not affect the pro-rata refund of the unused portion of a prepaid annual plan owed on discontinuation of a feature or on material changes to the Terms. A new paragraph documents switching between monthly and annual billing: the change is prorated, the difference is settled on the next invoice, and a net credit is applied to the account toward future charges rather than refunded.

Documents updated:

• Terms of Service · Vilkår for brug

Privacy Policy §7 (Data retention) and Terms of Service §9 (Termination consequences) updated to reflect that automated final erasure of deleted accounts is now active. Previously the documents disclosed that automated erasure after the 30-day grace period was suspended; the account-deletion lifecycle now permanently erases the data you created on the platform and reduces your user record to an anonymous tombstone once the grace period passes.

Documents updated:

• Privacy Policy · Privatlivspolitik
• Terms of Service (English)

Incremental update incorporating findings from Pass 4 adversarial review (Gemini) and publishing the Data Processing Agreement as a public-facing legal document. All documents updated to reflect clarifications on soft-delete practices, legitimate interest processing, account lifecycle, liability, data portability, IP indemnity, EU residency commitment and audit cost allocation.

Documents updated (English and Danish):

• Privacy Policy · Privatlivspolitik
• Terms of Service · Vilkår for brug
• Data Processing Agreement · Databehandleraftale (new)

Initial publication of the PennaSystems legal documents for our Danish market launch. Drafted through a multi-pass self-drafted review protocol covering: structure, GDPR compliance, Datatilsynet alignment, two rounds of adversarial AI review (Gemini), plain-language rewrites, production cookie audit, Danish localization and operator-identity finalization.

Documents published (English and Danish):

• Privacy Policy · Privatlivspolitik
• Terms of Service · Vilkår for brug
• Cookie Policy · Cookiepolitik
• Impressum · Juridisk information
• Subprocessors · Underdatabehandlere